Privacy Policy

At 9JA OJA, we value your privacy and are committed to protecting your personal information.

1. Information We Collect

• Full name
• Email address
• Phone number
• Delivery address
• Payment and transaction information
• Vendor verification documents (KYC)

2. How We Use Your Information

• To process orders and transactions
• To verify vendor identities
• To improve platform security
• To provide customer support
• To communicate important updates

3. Payment Information

Payments are processed securely through third-party payment providers. We do not store sensitive card details on our servers.

4. Data Sharing

We do not sell user information. Data may only be shared with trusted service providers, payment processors, logistics partners, or where required by law.

5. Cookies

We may use cookies and similar technologies to enhance user experience and analyze website traffic.

6. Data Security

We implement appropriate security measures to protect user data from unauthorized access, loss, misuse, or disclosure.

7. User Rights

• Access personal information
• Request correction of inaccurate data
• Request deletion of personal data where applicable

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of external websites.

9. Updates to This Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page.

10. Contact Us

If you have questions regarding this Privacy Policy, please contact our support team.