Last Updated: 12/12/2025

Welcome to 9jaOja. By accessing our website, mobile application, or any related services (collectively, the “Platform”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use our Platform.

1. About 9jaOja

9jaOja is an online marketplace that connects buyers and sellers in Nigeria. We provide a platform for listing, buying, selling, and delivering products and services.

9jaOja does not own or sell all products listed on the platform unless explicitly stated.

2. Eligibility

To use 9jaOja, you must:

• Be at least 18 years old

• Have the legal capacity to enter into a binding agreement

• Provide accurate and complete registration information

3. Account Registration

• You are responsible for maintaining the confidentiality of your account credentials.

• You agree to notify us immediately of any unauthorized access.

• 9jaOja reserves the right to suspend or terminate accounts that provide false information or violate these Terms.

4. User Responsibilities

You agree not to:

• Post illegal, counterfeit, or prohibited items

• Engage in fraud, scams, or misleading practices

• Violate intellectual property rights

• Disrupt or interfere with platform security or services

5. Products & Listings

• Sellers are responsible for the accuracy of product descriptions, pricing, and availability.

• Product images are for illustration purposes and may differ slightly from the actual product.

• 9jaOja reserves the right to remove any listing that violates our policies.

6. Orders & Payments

• All prices are displayed in Nigerian Naira (₦) unless stated otherwise.

• Payments must be completed using approved payment methods on the platform.

• Orders are subject to confirmation and availability.

9jaOja may cancel orders due to pricing errors, fraud suspicion, or stock unavailability.

7. Delivery & Logistics

• Delivery timelines may vary based on seller location, logistics partners, and buyer address.

• 9jaOja is not responsible for delays caused by events beyond reasonable control.

• Buyers must provide accurate delivery details.

8. Returns, Refunds & Cancellations

• Return and refund policies vary by seller and product category.

• Eligible refunds will be processed according to platform guidelines.

• Certain items (e.g., digital products, perishable goods, personal items) may not be refundable.

9. Digital Products

• Digital products are delivered electronically.

• Once delivered, digital products are non-refundable unless otherwise stated.

• Unauthorized copying or redistribution is strictly prohibited.

10. Seller Obligations

Sellers agree to:

• Deliver products as described

• Comply with Nigerian laws and regulations

• Handle customer complaints professionally

• Respect platform quality and service standards

11. Intellectual Property

• All platform content (logos, text, designs, software) belongs to 9jaOja or its licensors.

• You may not copy, reproduce, or distribute platform content without written permission.

12. Reviews & Ratings

• Reviews must be honest and based on real experiences.

• 9jaOja reserves the right to remove fake, abusive, or misleading reviews.

13. Limitation of Liability

To the fullest extent permitted by Nigerian law:

• 9jaOja shall not be liable for indirect, incidental, or consequential damages.

• We do not guarantee uninterrupted or error-free service.

• Liability is limited to the value of the transaction involved.

14. Suspension & Termination

We reserve the right to:

• Suspend or terminate accounts without notice for policy violations

• Remove content or listings that breach these Terms

15. Privacy

Your use of 9jaOja is also governed by our Privacy Policy, which explains how we collect and use personal data.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

17. Changes to Terms

9jaOja may update these Terms at any time. Continued use of the platform after changes constitutes acceptance of the updated Terms.

18. Contact Information

For questions or complaints, contact us at:

? Email: support@9jaoja.com
? Phone: +2349036404479
? Address: Nigeria.